Shipping Policy - Original Tulsi Mala Store

Domestic

We mention the estimated delivery time for each piece in the product details page. For all domestic orders, we offer free shipping.
At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery Time for some unforeseen reasons. We use the most reliable courier services for our domestic deliveries such as
E cart, Dehlivery, express bees
Shipping usually takes 4-7 days.

International

For international deliveries, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The amount of duties and taxes depend on the policies of your destination country.
Delivery Time for your order starts from the date of Order Confirmation.
Shipping usually takes 15-20 days.

For custom/ made-to-order and bulk custom orders, shipping charges will be calculated based on the weight and volume of the package and the country where the delivery is being dispatched to. Shipping charges for such orders will be shared upon inquiry.
We use the most reliable courier services for our international deliveries including FED EX & DHL.

Additional custom taxes – Due to the nature of international shipping, some countries by law may choose to levy an additional import duty, local taxes as the package arrives there. In such cases, the recipient is liable to pay the additional charges in their Country. We takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.

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